Privacy Policy

Last updated: August 6, 2026

Overview

LuxeAura Event Rentals & Services (“LuxeAura,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at luxeauraeventrentals.com, contact us, request a quote, or book rentals with us.

Information We Collect

We collect information you provide directly to us, such as:

• Your name, email address, phone number, and mailing address
• Event details you share with us (date, venue, guest count, style preferences)
• Payment information you provide to complete a booking (processed by our payment provider — we do not store full card numbers)
• Correspondence sent through forms, email, phone, or messaging

We also collect limited technical information automatically when you use our website, including your IP address, browser type, device information, referring page, and pages viewed. This is used to keep the site secure and understand how visitors use it.

How We Use Your Information

• Respond to inquiries and provide quotes
• Book, deliver, set up, and manage your rentals
• Process payments and send invoices, contracts, and receipts
• Communicate about your event, changes, or scheduling
• Send occasional marketing emails about new collections and offers (only if you subscribe — you can unsubscribe at any time)
• Comply with our legal and tax obligations

How We Share Information

We do not sell your personal information. We share it only with:

• Trusted service providers who help us operate the business (payment processor, email hosting, CRM, delivery partners, insurance providers) — each bound by confidentiality obligations
• Venue managers, planners, or vendors involved in your event, but only as needed to coordinate service
• Legal or tax authorities when required by law, subpoena, or valid legal process

Cookies & Analytics

Our website uses cookies and similar tracking technologies to remember your preferences and understand site performance. You can disable cookies in your browser settings, though some parts of the site may not work as expected. We may use analytics tools such as Google Analytics; these providers have their own privacy policies.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to use strong, unique passwords and to notify us immediately if you suspect any unauthorized access to your information.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict our use of your personal information; opt out of marketing emails; or request a copy of the data we hold about you. To exercise these rights, email us at bookings@Luxeauraeventrentals.com.

Children’s Privacy

Our services are directed to adults. We do not knowingly collect personal information from anyone under the age of 13. If you believe we have collected information from a child, please contact us so we can delete it.

Changes To This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top. Continued use of our services after updates constitutes acceptance of the revised policy.

Contact Us

LuxeAura Event Rentals & Services
San Antonio & Austin, TX
Email: bookings@Luxeauraeventrentals.com
Phone: 210-607-7749