Terms & Conditions

Last updated: August 6, 2026

Acceptance Of Terms

By accessing this website or engaging LuxeAura Event Rentals & Services (“LuxeAura,” “we,” “us,” or “our”) for any product or service, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

Services

LuxeAura provides luxury event-rental products and related event services, including delivery, setup, breakdown, and styling. All service details, quantities, and pricing are confirmed in a signed rental agreement between LuxeAura and the client.

Quotes & Bookings

Quotes are valid for 14 days from the date issued unless otherwise stated. A booking is only confirmed when (a) a signed rental agreement has been returned, and (b) the required deposit has been received in full. Availability is not guaranteed prior to both conditions being met.

Payments

• A non-refundable deposit of 30% of the total rental cost is required to secure your date and inventory.
• The remaining balance is due 14 days before your event date.
• Payments are accepted by ACH transfer, credit card, or other methods listed in the rental agreement. Credit card payments may include a processing fee.
• Late payments may incur a fee equal to 1.5% per month, or the maximum allowed by Texas law, whichever is less.

Cancellations & Rescheduling

• Cancellations more than 60 days before the event: 30% deposit is retained; any additional payments are refunded.
• Cancellations between 30 and 60 days: 50% of the total is retained.
• Cancellations less than 30 days before the event: 100% of the total is retained.
• Rescheduling is subject to availability. One complimentary reschedule is permitted if requested at least 60 days in advance; subsequent reschedules incur a service fee.

Damages, Loss & Liability

Please review our Rental Policies for complete details on inventory care, damages, and loss. In summary:

• Client is responsible for rental items from delivery until pickup.
• Normal wear-and-tear is expected. Damage beyond normal wear is billed at the item’s replacement value.
• Lost or stolen items are billed at full replacement value.

Force Majeure

Neither party is liable for failure to perform obligations due to events beyond reasonable control — including natural disasters, severe weather, government orders, public-health emergencies, or acts of war. In such cases, LuxeAura will work with the client in good faith to reschedule, apply payments to a future date, or provide credit as reasonable.

Photography & Marketing

LuxeAura may photograph rental setups at your event for use in our portfolio, website, and social media. We will not identify you or your guests by name without written consent. If you prefer to opt out, please tell us in writing at least 14 days before your event.

Intellectual Property

All content on this website — including text, images, logos, and design — is the property of LuxeAura Event Rentals & Services and is protected by copyright and trademark law. You may not copy, reproduce, or distribute any material without our written permission.

Limitation Of Liability

To the fullest extent permitted by law, LuxeAura’s total liability arising out of or related to any rental or service shall not exceed the total amount paid by the client for that specific booking. We are not liable for any indirect, incidental, or consequential damages.

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. Any dispute shall be resolved in the state or federal courts located in Bexar County, Texas.

Contact Us

Questions about these terms? Reach us at bookings@Luxeauraeventrentals.com or 210-607-7749.